部署文档补充：主服务器部署与更新流程、重启清库/丢端口等事故经验、密码重置方法

- 管理端前端设备判定改为按宽高比（嵌入竖屏容器时正确使用手机版布局）
- 统计上报跨源读取 parent.location 报错防护（降级用 referrer）
- 续接会话时校验客服在线，离线不再误入聊天页
- 聊天记录整理与消息发送的用户资料缺失空值防护，避免接口 400
- entrypoint 数据库导入加空库守卫，容器重启/线上更新不再重置数据

admin/src/App.vue

@@ -23,15 +23,15 @@
                 this.handleMatchMedia()
             },
             handleMatchMedia () {
-                const matchMedia = window.matchMedia
+                // 竖屏（宽高比 < 1）走手机版布局，横屏走 PC 布局。
+                // 嵌入竖屏 iframe（如游戏内客服）时由宿主容器形状决定，不受绝对宽度阈值影响
+                const w = document.documentElement.clientWidth || window.innerWidth
+                const h = document.documentElement.clientHeight || window.innerHeight
 
-                if (matchMedia('(max-width: 600px)').matches) {
-                    var deviceWidth = document.documentElement.clientWidth || window.innerWidth;
-                    let css = 'calc(100vw/7.5)'
+                if (h > 0 && w / h < 1) {
+                    const css = 'calc(100vw/7.5)'
                     document.documentElement.style.fontSize = css;
                     this.setDevice('Mobile')
-                } else if (matchMedia('(max-width: 992px)').matches) {
-                    this.setDevice('Tablet')
                 } else {
                     this.setDevice('Desktop')
                 }

admin/src/pages/kefu/appChat/feedback.vue

@@ -2,7 +2,7 @@
     <div>
         <div class="feedback" :class="change === true ? 'on' : ''">
             <div class="feedback-header acea-row">
-                <span class="sp1">商城客服已离线</span>
+                <span class="sp1">客服已离线</span>
                 <div>
                     <!--<Icon type="md-remove" color="#fff" size="18" class="mr10"/>-->
                     <Icon type="md-close" color="#fff" size="18" @click="close"/>

admin/src/pages/kefu/appChat/mobile/feedback.vue

@@ -2,7 +2,7 @@
 	<div class="feedback-wrapper">
 		<div class="head">
 			<div class="left-wrapper">
-				<div class="title">商城客服已离线</div>
+				<div class="title">客服已离线</div>
 				<div class="txt">{{feedback}}</div>
 			</div>
 			<div class="img-box"><img src="@/assets/images/feed-icon.png" mode="" /></div>

admin/src/pages/kefu/externalConnection/customerOutLine.vue

@@ -1,7 +1,7 @@
 <template>
   <div class="customerOutLine_server" :class="{ 'max_style': !isMobile }">
     <div class="customerOutLine_server_header">
-      <span>商城客服已离线</span>
+      <span>客服已离线</span>
       <div class="pc_customerServer_container_header_handle" @click="closeIframe">
         <span class="iconfont">&#xe6c6;</span>
       </div>

admin/src/pages/kefu/externalConnection/finishSubmitOutLine.vue

@@ -1,7 +1,7 @@
 <template>
   <div class="customerOutLine_server" :class="{ 'max_style': !isMobile }">
     <div class="customerOutLine_server_header">
-      <span>商城客服已离线</span>
+      <span>客服已离线</span>
       <div class="pc_customerServer_container_header_handle" @click="closeIframe">
         <span class="iconfont">&#xe6c6;</span>
       </div>

admin/src/pages/kefu/externalConnection/minix/socketServer.js

@@ -175,10 +175,17 @@ export default {
         } else if (ua.indexOf('Netscape') != -1) {
             browser = 'Netscape';
         }
+        // 跨源 iframe 嵌入时读取 parent.location 会抛 SecurityError，降级用 referrer
+        let source = '';
+        try {
+            source = window.parent.location.href;
+        } catch (e) {
+            source = window.document.referrer;
+        }
         userStatistics({
             ip: window.returnCitySN ? window.returnCitySN.cip : '',
             path: window.location.href,
-            source: window.parent.location.href,
+            source: source,
             browser: browser
         });
       },

admin/src/pages/kefu/externalConnection/mobileCustomerServer.vue

@@ -83,9 +83,6 @@
 
     <div class="footer_customerServer_container">
       <div class="mobel_customerServer_container_footer">
-        <div class="crmchat_link" @click="tolink">
-          <span>CRMChat开源客服系统</span>
-        </div>
         <div class="mobel_customerServer_container_footer_uploag_image">
           <span class="iconfont">&#xe6ca;</span>
           <input type="file" class="file_input" @change="uploadFile">

admin/src/pages/kefu/externalConnection/pcCustomerServer.vue

@@ -133,10 +133,6 @@
                         </div>
 
                     </div>
-                        <div class="pc_customerServer_container_footer_copyright" @click="tolink"
-                             v-if="upperData.noCanClose != '1' && upperData.windowStyle != `center`">
-                            <span>CRMChat开源客服系统</span>
-                        </div>
                     <!-- 相关操作结束 -->
 
                 </div>
@@ -147,14 +143,9 @@
                  v-if="upperData.noCanClose == '1' || upperData.windowStyle == `center`">
                 <div class="advertisement">
                     <div v-html="advertisement"></div>
-                        <div class="copyright" @click="tolink">
-                            <span>CRMChat开源客服系统</span>
                 </div>
             </div>
         </div>
-            </div>
-
-        </div>
 
     </div>
 </template>

crmchat/app/services/chat/ChatServiceDialogueRecordServices.php

@@ -176,16 +176,17 @@ class ChatServiceDialogueRecordServices extends BaseServices
             }
 
             if (!$item['avatar'] && !$item['nickname']) {
-                if ($item['userThis']['id'] == $item['user_id']) {
+                // isset 空值防护：chat_user 行缺失时关联为 null，直接取 ['id'] 会抛异常导致整个接口 400
+                if (isset($item['userThis']['id']) && $item['userThis']['id'] == $item['user_id']) {
                     $item['nickname'] = $item['userThis']['nickname'] ?? '';
                     $item['avatar'] = $item['userThis']['avatar'] ?? '';
-                } else if ($item['userTO']['id'] == $item['user_id']) {
+                } else if (isset($item['userTO']['id']) && $item['userTO']['id'] == $item['user_id']) {
                     $item['nickname'] = $item['userTO']['nickname'] ?? '';
                     $item['avatar'] = $item['userTO']['avatar'] ?? '';
-                } else if ($item['userTO']['id'] == $item['to_user_id']) {
+                } else if (isset($item['userTO']['id']) && $item['userTO']['id'] == $item['to_user_id']) {
                     $item['nickname'] = $item['userTO']['nickname'] ?? '';
                     $item['avatar'] = $item['userTO']['avatar'] ?? '';
-                } else if ($item['userThis']['id'] == $item['to_user_id']) {
+                } else if (isset($item['userThis']['id']) && $item['userThis']['id'] == $item['to_user_id']) {
                     $item['nickname'] = $item['userThis']['nickname'] ?? '';
                     $item['avatar'] = $item['userThis']['avatar'] ?? '';
                 }

crmchat/app/services/chat/ChatServiceServices.php

@@ -199,8 +199,8 @@ class ChatServiceServices extends BaseServices
             }
             $userInfo = $userInfo->toArray();
         }
-        //获取当前分配客服
-        $toUserId = $this->dao->count(['appid' => $appId, 'status' => 1, 'user_id' => $toUserId]) ? $toUserId : 0;
+        //获取当前分配客服（续接已有会话也要求客服在线，离线时走重新分配/留言逻辑）
+        $toUserId = $this->dao->count(['appid' => $appId, 'status' => 1, 'online' => 1, 'user_id' => $toUserId]) ? $toUserId : 0;
         if (!$toUserId && $kefuId) {
             $toUserId = $this->dao->value(['appid' => $appId, 'status' => 1, 'id' => $kefuId], 'user_id');
         }

crmchat/app/services/kefu/KefuServices.php

@@ -235,7 +235,8 @@ class KefuServices extends BaseServices
         /** @var ChatUserServices $userService */
         $userService = app()->make(ChatUserServices::class);
         $_userInfo = $userService->getUserInfo($data['user_id'], ['nickname', 'avatar', 'version', 'is_tourist', 'online']);
-        $isTourist = $_userInfo['is_tourist'];
+        // 空值兜底：客户端缓存的 user_id 对应的 chat_user 行可能已不存在（如数据重置），缺失时按游客处理，避免发送接口 400
+        $isTourist = $_userInfo['is_tourist'] ?? 0;
         $data['nickname'] = $_userInfo['nickname'] ?? '';
         $data['avatar'] = $_userInfo['avatar'] ?? '';
 
@@ -304,8 +305,8 @@ class KefuServices extends BaseServices
             }
             if ($fds && ($newUserInfo['to_user_id'] ?? 0) != $userId && $res) {
 
-                $data['recored']['nickname'] = $_userInfo['nickname'];
-                $data['recored']['avatar'] = $_userInfo['avatar'];
+                $data['recored']['nickname'] = $_userInfo['nickname'] ?? '';
+                $data['recored']['avatar'] = $_userInfo['avatar'] ?? '';
                 $data['recored']['online'] = isset($userInfo) ? 1 : 0;
 
                 $allUnMessagesCount = $logServices->getMessageNum([

crmchat/public/admin/css/chunk-15ca3ee6.f7b1de03.css

@@ -1 +1 @@
-.customerOutLine_server[data-v-6661c7ca]{width:100%;height:100%;position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);transform:translate(-50%,-50%)}.customerOutLine_server_header[data-v-6661c7ca]{height:50px;background:-webkit-gradient(linear,right top,left top,from(#1890ff),to(#3875ea));background:linear-gradient(270deg,#1890ff,#3875ea);color:#fff;font-size:16px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 18px}.customerOutLine_server_header .pc_customerServer_container_header_handle[data-v-6661c7ca]{cursor:pointer}.customerOutLine_server_content[data-v-6661c7ca]{padding:17px 18px}.customerOutLine_server_content_message[data-v-6661c7ca]{font-size:13px;color:#333;margin-bottom:26px}.customerOutLine_server_content_message_phone[data-v-6661c7ca]{margin-top:30px}.customerOutLine_server_content_form>div[data-v-6661c7ca]{margin-bottom:18px}.customerOutLine_server_content_form>div input[data-v-6661c7ca]{border-radius:3px;border:1px solid #ececec;outline:none;font-size:13px;padding-left:14px;width:100%;height:40px}.customerOutLine_server_content_form>div textarea[data-v-6661c7ca]{width:100%;border:1px solid #ececec;outline:none;font-size:13px;padding:14px}.customerOutLine_server_content_handle[data-v-6661c7ca]{margin-top:13px}.customerOutLine_server_content_handle>div[data-v-6661c7ca]{height:40px;background:#3875ea;border-radius:3px;color:#fff;font-size:13px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.max_style[data-v-6661c7ca]{max-width:375px;max-height:668px}
+.customerOutLine_server[data-v-3d0c53fc]{width:100%;height:100%;position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);transform:translate(-50%,-50%)}.customerOutLine_server_header[data-v-3d0c53fc]{height:50px;background:-webkit-gradient(linear,right top,left top,from(#1890ff),to(#3875ea));background:linear-gradient(270deg,#1890ff,#3875ea);color:#fff;font-size:16px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 18px}.customerOutLine_server_header .pc_customerServer_container_header_handle[data-v-3d0c53fc]{cursor:pointer}.customerOutLine_server_content[data-v-3d0c53fc]{padding:17px 18px}.customerOutLine_server_content_message[data-v-3d0c53fc]{font-size:13px;color:#333;margin-bottom:26px}.customerOutLine_server_content_message_phone[data-v-3d0c53fc]{margin-top:30px}.customerOutLine_server_content_form>div[data-v-3d0c53fc]{margin-bottom:18px}.customerOutLine_server_content_form>div input[data-v-3d0c53fc]{border-radius:3px;border:1px solid #ececec;outline:none;font-size:13px;padding-left:14px;width:100%;height:40px}.customerOutLine_server_content_form>div textarea[data-v-3d0c53fc]{width:100%;border:1px solid #ececec;outline:none;font-size:13px;padding:14px}.customerOutLine_server_content_handle[data-v-3d0c53fc]{margin-top:13px}.customerOutLine_server_content_handle>div[data-v-3d0c53fc]{height:40px;background:#3875ea;border-radius:3px;color:#fff;font-size:13px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.max_style[data-v-3d0c53fc]{max-width:375px;max-height:668px}

crmchat/public/admin/css/chunk-406f5202.fb1e07a6.css

@@ -1 +1 @@
-.customerOutLine_server[data-v-f92be0d8]{width:100%;height:100%;position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);transform:translate(-50%,-50%)}.customerOutLine_server_header[data-v-f92be0d8]{height:50px;background:-webkit-gradient(linear,right top,left top,from(#1890ff),to(#3875ea));background:linear-gradient(270deg,#1890ff,#3875ea);color:#fff;font-size:16px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 18px}.customerOutLine_server_header .pc_customerServer_container_header_handle[data-v-f92be0d8]{cursor:pointer}.customerOutLine_server_content[data-v-f92be0d8]{padding:17px 18px}.customerOutLine_server_content .icon[data-v-f92be0d8]{width:70px;height:70px;margin:auto;background:#55d443;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;border-radius:50%;margin-top:34px}.customerOutLine_server_content .icon .iconfont[data-v-f92be0d8]{color:#fff;font-size:32px}.customerOutLine_server_content .title[data-v-f92be0d8]{text-align:center;margin:15px 0 6px 0;font-size:16px;font-weight:700}.customerOutLine_server_content .message[data-v-f92be0d8]{text-align:center}.customerOutLine_server_content .message span[data-v-f92be0d8]{display:inline-block;text-align:left}.customerOutLine_server_content .button[data-v-f92be0d8]{width:160px;height:40px;background:#3875ea;border-radius:3px;font-size:13px;color:#fff;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:auto;margin-top:35px}
+.customerOutLine_server[data-v-31063b0c]{width:100%;height:100%;position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);transform:translate(-50%,-50%)}.customerOutLine_server_header[data-v-31063b0c]{height:50px;background:-webkit-gradient(linear,right top,left top,from(#1890ff),to(#3875ea));background:linear-gradient(270deg,#1890ff,#3875ea);color:#fff;font-size:16px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 18px}.customerOutLine_server_header .pc_customerServer_container_header_handle[data-v-31063b0c]{cursor:pointer}.customerOutLine_server_content[data-v-31063b0c]{padding:17px 18px}.customerOutLine_server_content .icon[data-v-31063b0c]{width:70px;height:70px;margin:auto;background:#55d443;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;border-radius:50%;margin-top:34px}.customerOutLine_server_content .icon .iconfont[data-v-31063b0c]{color:#fff;font-size:32px}.customerOutLine_server_content .title[data-v-31063b0c]{text-align:center;margin:15px 0 6px 0;font-size:16px;font-weight:700}.customerOutLine_server_content .message[data-v-31063b0c]{text-align:center}.customerOutLine_server_content .message span[data-v-31063b0c]{display:inline-block;text-align:left}.customerOutLine_server_content .button[data-v-31063b0c]{width:160px;height:40px;background:#3875ea;border-radius:3px;font-size:13px;color:#fff;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:auto;margin-top:35px}

crmchat/public/admin/js/chunk-0cc6334f.e6c8fa87.js

@@ -1 +0,0 @@
-(window["webpackJsonp"]=window["webpackJsonp"]||[]).push([["chunk-0cc6334f"],{"151a":function(t,e,s){t.exports=s.p+"img/feed-icon.99e39a74.png"},5909:function(t,e,s){"use strict";s.r(e);s("7f7f");var a=function(){var t=this,e=t._self._c;return e("div",{staticClass:"feedback-wrapper"},[e("div",{staticClass:"head"},[e("div",{staticClass:"left-wrapper"},[e("div",{staticClass:"title"},[t._v("商城客服已离线")]),e("div",{staticClass:"txt"},[t._v(t._s(t.feedback))])]),t._m(0)]),e("div",{staticClass:"main"},[e("div",{staticClass:"title"},[t._v("我要反馈")]),e("div",{staticClass:"input-box"},[e("Input",{attrs:{type:"text",placeholder:"请输入您的姓名"},model:{value:t.name,callback:function(e){t.name=e},expression:"name"}})],1),e("div",{staticClass:"input-box"},[e("Input",{attrs:{type:"text",placeholder:"请输入您的联系电话"},model:{value:t.phone,callback:function(e){t.phone=e},expression:"phone"}})],1),e("div",{staticClass:"input-box"},[e("Input",{attrs:{type:"textarea",placeholder:"请填写内容"},model:{value:t.con,callback:function(e){t.con=e},expression:"con"}})],1),e("Button",{staticClass:"sub_btn",attrs:{disabled:t.isDisabled},on:{click:t.subMit}},[t._v("提交")])],1)])},n=[function(){var t=this,e=t._self._c;return e("div",{staticClass:"img-box"},[e("img",{attrs:{src:s("151a"),mode:""}})])}],i=s("42e3"),c={name:"feedback",data:function(){return{name:"",phone:"",con:"",feedback:"",isDisabled:!1}},created:function(){this.getInfo()},methods:{getInfo:function(){var t=this;Object(i["i"])().then((function(e){t.feedback=e.data.feedback}))},subMit:function(){var t=this;return this.name?this.phone&&/^1(3|4|5|7|8|9|6)\d{9}$/i.test(this.phone)?this.con?(this.isDisabled=!0,void Object(i["j"])({rela_name:this.name,phone:this.phone,content:this.con}).then((function(e){t.$Message.success(e.msg),t.$router.go(-1)})).catch((function(e){t.$Message.error(e.msg)}))):this.$Message.error("请填写内容"):this.$Message.error("请填写正确的手机号码"):this.$Message.error("请填写姓名")}}},o=c,r=(s("a433"),s("2877")),l=Object(r["a"])(o,a,n,!1,null,null,null);e["default"]=l.exports},a433:function(t,e,s){"use strict";s("cdb6")},cdb6:function(t,e,s){}}]);

crmchat/public/admin/js/chunk-1038b9c2.46f693fb.js

@@ -0,0 +1 @@
+(window["webpackJsonp"]=window["webpackJsonp"]||[]).push([["chunk-1038b9c2"],{"151a":function(t,e,s){t.exports=s.p+"img/feed-icon.99e39a74.png"},"1fd1":function(t,e,s){},5909:function(t,e,s){"use strict";s.r(e);s("7f7f");var a=function(){var t=this,e=t._self._c;return e("div",{staticClass:"feedback-wrapper"},[e("div",{staticClass:"head"},[e("div",{staticClass:"left-wrapper"},[e("div",{staticClass:"title"},[t._v("客服已离线")]),e("div",{staticClass:"txt"},[t._v(t._s(t.feedback))])]),t._m(0)]),e("div",{staticClass:"main"},[e("div",{staticClass:"title"},[t._v("我要反馈")]),e("div",{staticClass:"input-box"},[e("Input",{attrs:{type:"text",placeholder:"请输入您的姓名"},model:{value:t.name,callback:function(e){t.name=e},expression:"name"}})],1),e("div",{staticClass:"input-box"},[e("Input",{attrs:{type:"text",placeholder:"请输入您的联系电话"},model:{value:t.phone,callback:function(e){t.phone=e},expression:"phone"}})],1),e("div",{staticClass:"input-box"},[e("Input",{attrs:{type:"textarea",placeholder:"请填写内容"},model:{value:t.con,callback:function(e){t.con=e},expression:"con"}})],1),e("Button",{staticClass:"sub_btn",attrs:{disabled:t.isDisabled},on:{click:t.subMit}},[t._v("提交")])],1)])},n=[function(){var t=this,e=t._self._c;return e("div",{staticClass:"img-box"},[e("img",{attrs:{src:s("151a"),mode:""}})])}],i=s("42e3"),c={name:"feedback",data:function(){return{name:"",phone:"",con:"",feedback:"",isDisabled:!1}},created:function(){this.getInfo()},methods:{getInfo:function(){var t=this;Object(i["i"])().then((function(e){t.feedback=e.data.feedback}))},subMit:function(){var t=this;return this.name?this.phone&&/^1(3|4|5|7|8|9|6)\d{9}$/i.test(this.phone)?this.con?(this.isDisabled=!0,void Object(i["j"])({rela_name:this.name,phone:this.phone,content:this.con}).then((function(e){t.$Message.success(e.msg),t.$router.go(-1)})).catch((function(e){t.$Message.error(e.msg)}))):this.$Message.error("请填写内容"):this.$Message.error("请填写正确的手机号码"):this.$Message.error("请填写姓名")}}},o=c,r=(s("7140"),s("2877")),l=Object(r["a"])(o,a,n,!1,null,null,null);e["default"]=l.exports},7140:function(t,e,s){"use strict";s("1fd1")}}]);

crmchat/public/admin/js/chunk-15ca3ee6.39f45f35.js

@@ -0,0 +1 @@
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crmchat/public/admin/js/chunk-406f5202.630375f1.js

@@ -0,0 +1 @@
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crmchat/public/admin/js/chunk-6eca2b4f.18e43c43.js

@@ -1 +0,0 @@
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crmchat/public/admin/js/chunk-7ee3add7.dfc84c73.js

@@ -1 +0,0 @@
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docker/php/Dockerfile

@@ -6,6 +6,9 @@ FROM ${COMPOSER_IMAGE} AS composer
 FROM ${PHP_BASE_IMAGE}
 
 RUN set -eux; \
+    # bullseye 已 EOL（2026-08），security 包在镜像站/archive 间迁移暂不可用：构建期去掉 security 源，
+    # 仅用 main/updates（阿里云池完好）。中期应将基础镜像升级到受支持的 Debian/PHP 版本
+    sed -i '/debian-security/d; s|deb.debian.org|mirrors.aliyun.com|g' /etc/apt/sources.list; \
     apt-get update && apt-get install -y --no-install-recommends \
         libfreetype6-dev \
         libjpeg62-turbo-dev \

docker/php/entrypoint.sh

@@ -40,9 +40,18 @@ done
 echo "   MySQL is ready!"
 
 echo "==> Importing database schema..."
+# 仅在空库（无任何业务表）时导入初始化 SQL，避免容器重启/线上更新代码时重置数据库。
+# 如需重置数据：docker compose down -v 清掉数据卷后重新启动即可触发导入。
+# 以 eb_system_admin（后台账号表，初始化 SQL 中较靠后）作为初始化完成的哨兵：部分导入的库不会被误判为已初始化
+TABLE_SENTINEL=$(mysql -h "${DB_HOSTNAME:-mysql}" -u "${DB_USERNAME:-root}" -p"${DB_PASSWORD:-root}" -N -e "SELECT COUNT(*) FROM information_schema.tables WHERE table_schema='${DB_DATABASE:-crmeb_chat}' AND table_name='eb_system_admin';" 2>/dev/null || echo 0)
+if [ "${TABLE_SENTINEL:-0}" != "0" ]; then
+    echo "   Database already initialized (sentinel table found), skipping import to protect existing data."
+else
+    echo "   Empty database detected, importing crmeb_clean.sql..."
     mysql -h "${DB_HOSTNAME:-mysql}" -u "${DB_USERNAME:-root}" -p"${DB_PASSWORD:-root}" --default-character-set=utf8mb4 "${DB_DATABASE:-crmeb_chat}" < /var/www/html/public/install/crmeb_clean.sql 2>/dev/null && \
         echo "   Database schema imported." || \
-    echo "   Database may already be initialized (ignoring errors)."
+        echo "   Database import failed."
+fi
 
 echo "==> Skipping install wizard..."
 touch /var/www/html/public/install/install.lock

nginx/nginx.conf

@@ -6,6 +6,9 @@ server {
 
     charset utf-8;
 
+    # 容器内监听 80、对外映射 18091：绝对重定向会丢外部端口，改发相对 Location
+    absolute_redirect off;
+
     access_log /var/log/nginx/access.log;
     error_log /var/log/nginx/error.log;
 

部署文档.md

@@ -25,8 +25,66 @@ cp .env.docker .env
 docker compose up -d
 ```
 
+## 主服务器部署与更新（8.133.254.174）
+
+生产环境部署在主服务器阿里云，IP 直连 18091 端口（无域名、无证书，勿再使用已废弃的 kefu.wildcs2.com）。
+
+### 服务器访问
+
+```bash
+ssh -i "C:/data/密钥/祝总阿里云.pem" root@8.133.254.174
+```
+
+- 部署目录：`/www/projects/crmchat`（gitea clone，master 分支）
+- 访问地址：`http://8.133.254.174:18091`（阿里云安全组已放行 18091/TCP）
+- 代码推送：`git push origin master`（偶发认证失败，重试一次即可）
+
+### 更新部署标准流程（顺序不可颠倒）
+
+```bash
+# 本地：提交并推送
+git push origin master
+
+# 服务器：拉取 → 重建 php 镜像 → 重建容器 → 重启 nginx → 健康检查
+cd /www/projects/crmchat
+git pull
+docker compose build php
+docker compose up -d php
+docker restart crmchat-nginx
+curl -s -o /dev/null -w "%{http_code}\n" http://localhost:18091/chat/index   # 预期 200
+```
+
+每一步都有原因，跳过或换序会出事故：
+
+| 步骤 | 为什么 |
+|------|--------|
+| `docker compose build php` 必须在任何重启之前 | 旧镜像的 entrypoint 没有空库守卫，**对旧镜像容器执行 restart 会无条件重导初始化 SQL，清空整个数据库**（2026-09-25 已踩：清掉了用户会话数据）。新镜像的 entrypoint 检测到库已初始化（`eb_system_admin` 哨兵表存在）会跳过导入 |
+| `up -d php` 而非 `restart php` | 新 entrypoint 在新镜像里，restart 不换镜像；up -d 重建容器才会用新镜像 |
+| `docker restart crmchat-nginx` 收尾 | ① php 容器重建后 IP 变化，nginx 缓存旧 IP → 502；② `nginx.conf` 是单文件 bind mount，git pull 替换文件后容器仍指向旧 inode，`nginx -s reload` 读到的还是旧配置，必须 restart 容器重新挂载 |
+
+### 已固化的构建/配置修改（勿回退）
+
+- `docker/php/Dockerfile`：apt 源切阿里云镜像。原因：`php:7.4-cli` 基于 Debian bullseye，LTS 已于 2026-08-31 结束，deb.debian.org 从 ECS 访问超时、各镜像站陆续清理 bullseye 包（404）；security 源在镜像站/archive 迁移空窗期同样 404，暂去掉（基础镜像本身是 2022 快照，无实际回退；中期应升级基础镜像到受支持的 Debian/PHP 版本）
+- `nginx/nginx.conf`：`absolute_redirect off`。原因：容器内 nginx 监听 80、对外映射 18091，nginx 发绝对 Location 重定向时用的是容器内端口（80），外部端口 18091 会丢失
+- `entrypoint.sh`：空库守卫 + `eb_system_admin` 哨兵表检查（见上）
+
+### 忘记密码重置方法
+
+```bash
+# 在服务器上执行（以 admin 为例，kefu 同理换表名字段）
+cd /www/projects/crmchat
+MYSQLPASS=$(grep '^MYSQL_ROOT_PASSWORD=' .env | cut -d= -f2)
+NEWPASS=$(openssl rand -hex 8); echo "新密码: $NEWPASS"
+HASH=$(docker exec crmchat-php php -r "echo password_hash(\$argv[1], PASSWORD_DEFAULT);" "$NEWPASS")
+docker exec crmchat-mysql mysql -uroot -p"$MYSQLPASS" crmeb_chat \
+  -e "UPDATE eb_system_admin SET pwd='$HASH' WHERE account='admin';"
+# kefu 坐席：UPDATE eb_chat_service SET password='$HASH' WHERE account='kefu';
+```
+
 ## 访问地址
 
+> 本地开发默认 admin123 / kefu123；**主服务器（8.133.254.174:18091）的 admin / kefu 密码已于 2026-09-25 重置为随机值**（不再使用默认密码），重置方法见「主服务器部署与更新」。
+
 | 入口 | 地址 | 账号 | 密码 |
 |------|------|------|------|
 | 后台管理 | `http://localhost:18091/admin` | admin | admin123 |